Privacy

Last updated: 2026-09-23 · Product: Maintenance Tech Desk

1. What we collect

• Job asks, trade, mode, optional model/serial you submit
• Engine responses and refuse matches
• Audit events (e.g. auth denied, approve attempts) without storing the shop key value
• Technical request metadata (e.g. approximate IP for rate limiting)

2. What we do not collect

• Payment card numbers (payments gated; approve inert)
• Supplier account passwords
• Shop key values in audit logs
• Rating-plate / serial photos (kept on your device in IndexedDB unless policy changes)

3. Storage

Production desk data is stored in Cloudflare D1 bound to the Maintenance Tech Desk Worker. Browser shop keys live in localStorage on your device only. Rating-plate photos stay device-local (IndexedDB) unless policy changes — only confirmed model/serial text is sent with an ask.

4. Retention

See the internal DRAFT retention policy. Retention periods will be finalized before LIVE with owner counsel.

5. Sharing

We do not sell personal data. Infrastructure processors (e.g. Cloudflare) process data to host the service.

6. Contact

Shop operators: contact your Epic Tech AI account owner. This page is DRAFT until counsel review.